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Jack Shao

Jack Shao, MD

Comprehensive Ophthalmology

Need help scheduling? Call (216) 444-2020

Highlights

Age Groups Seen

  • Adult

Languages

  • Chinese
  • English

Gender

Male

Locations

  1. Cole Eye Institute, Beachwood
    • Phone:
    • Fax:
  2. i Building - Cole Eye Institute
    • Phone:
    • Fax:

Education & Board Certifications

Education

  • Residency: Cleveland Clinic, 2015
  • Internship: Akron City Hospital, 2012
  • Medical Education: Case Western Reserve University School of Medicine, 2011
  • Undergraduate: University of Florida, 2006

Board Certifications

  • Ophthalmology: American Board of Ophthalmology, 2017

Research & Publications

See publications for this provider. (Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Cleveland Clinic physicians and scientists collaborate with industry to advance medical breakthroughs. These partnerships help commercialize discoveries for public benefit while maintaining scientific integrity. To ensure transparency and minimize potential bias, Cleveland Clinic reviews these relationships and publicly discloses when physicians/scientists receive significant compensation for consulting, serve in fiduciary roles, receive royalties, or hold equity interests related to their work. We manage potential conflicts through approval processes, annual reporting, and targeted management plans.

As of 2026-03-20, Dr. Shao has reported no financial relationship with industry that is applicable to this listing.

In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Insurances Accepted

Review a list of accepted insurance plans for our Northeast Ohio locations or learn more about purchasing a contracted managed care plan.

Video

Reviews

5 of 5 stars

541 Ratings, 104 Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Search reviews
    5 out of 5 stars
    Reviewed on 9/22/2026

    Some doctors are in and out but, this doctor took his time. He explained the ins and outs, in short he took his time.

    5 out of 5 stars
    Reviewed on 9/18/2026

    Dr Shau is the best!Very knowledgeable, kind and humble!Couldn''t ask for a better dr

    5 out of 5 stars
    Reviewed on 9/18/2026

    DR. Shao was FABULOUS! Paid attention, explained carefully and had a great style

    5 out of 5 stars
    Reviewed on 9/18/2026

    Dr Shau is the best dr I ever had.He is so kind, knowledgeable and the best bedside manner ever !Dr Shau is the very best!

    5 out of 5 stars
    Reviewed on 9/15/2026

    Dr. Shoa is always kind, attentive, and makes certain to answer all my questions.

    5 out of 5 stars
    Reviewed on 9/15/2026

    The optometrist said that I probably could not get the premium lens I wanted in one of my eyes. And the same position was mentioned in my first meeting with Dr Shao. During the process he changed his Evaluation and I could get the premium lens in both eyes. This made me very happy and the result is excellent.

    5 out of 5 stars
    Reviewed on 9/15/2026

    Dr. Shao is wonderful; calm, efficient, friendly, and demonstrates care and attentiveness.

    5 out of 5 stars
    Reviewed on 9/1/2026

    Dr. Rowland is an awesome, kind, caring and thorough doctor!! I referred my father to her also!

    5 out of 5 stars
    Reviewed on 9/1/2026

    Dr Shao is the best! So friendly, listens well and explains well!

    5 out of 5 stars
    Reviewed on 9/1/2026

    DR. Rowland is AN AMAZING Doctor!!!

    5 out of 5 stars
    Reviewed on 8/25/2026

    I highly recommend dr.jack Shao I''ve never had a bad experience with him.

    5 out of 5 stars
    Reviewed on 8/25/2026

    Awesome physician & staff.

    5 out of 5 stars
    Reviewed on 8/25/2026

    Dr Shao is a very professional doctor,most of all he cares about his patients.he explained every step of his procedures.some physicians does just what the job call for but dr Shao does more.you leave him feeling that you have been medically serviced and that he did his best.he did my surgeries and I can''t thank him enough.he always greet you with a smile,that mean a lot to any patient.please thank him again for me.and I will always pray for him.

    5 out of 5 stars
    Reviewed on 8/17/2026

    Excellent and professional service. Very instructive and careful on eye examination and explanation. Love this eye doctor.

    5 out of 5 stars
    Reviewed on 8/17/2026

    I highly recommend Dr. Shao. He listened carefully to my questions. He made me feel cared for. I know I am in good hands.

    4 out of 5 stars
    Reviewed on 8/11/2026

    Dr. Shao is very nice and explained clearly.

    5 out of 5 stars
    Reviewed on 8/4/2026

    Dr Shao is wonderful

    5 out of 5 stars
    Reviewed on 8/4/2026

    Fantastic Dr Shao & staff / Roz

    5 out of 5 stars
    Reviewed on 8/4/2026

    Outstanding staff and Provider !

    5 out of 5 stars
    Reviewed on 7/28/2026

    I always feel comfortable with Dr Shao

    5 out of 5 stars
    Reviewed on 7/28/2026

    Dr Shay was the best Dr I have ever been to.

    5 out of 5 stars
    Reviewed on 7/28/2026

    Technician and Dr.are very professional

    5 out of 5 stars
    Reviewed on 7/28/2026

    Dr jack is the kindest,compasionate and friendliest doc I ever met

    5 out of 5 stars
    Reviewed on 7/28/2026

    Dr Shao and his staff are professionals of the highest order, very helpful in every respect, and delightfully pleasant.

    5 out of 5 stars
    Reviewed on 7/28/2026

    Dr. Shao explained with expertise and clarity. I am reassured about my course of treatment when he answered every question I had with compassion, as well.

    5 out of 5 stars
    Reviewed on 6/22/2026

    I was seeing dr Shao for several years ; his care for me is excellent

    5 out of 5 stars
    Reviewed on 5/29/2026

    Dr Shao was exceptional in all regards. I have the highest respect fir him and am grateful to be under the care of such a competent and esteemed physician.

    5 out of 5 stars
    Reviewed on 5/28/2026

    Dr. Shao was fantastic. Very kind and explained things well. Took his time and did not rush off . Very different than my past experiences .

    5 out of 5 stars
    Reviewed on 5/28/2026

    Dr Shao is a true professional and very knowledgeable and caring!

    5 out of 5 stars
    Reviewed on 5/22/2026

    I felt like Dr Shao cares about his patients and is interested in what they say. I did not feel rushed and thought things were well explained.

    5 out of 5 stars
    Reviewed on 5/22/2026

    Very pleased with my outcome in the care of Dr. Shao. He is absolutely the best!!

    5 out of 5 stars
    Reviewed on 5/19/2026

    Dr Shao is fantastic

    5 out of 5 stars
    Reviewed on 5/19/2026

    Dr. Jack Shao is excellent. He is concerned about me and my family.

    5 out of 5 stars
    Reviewed on 5/11/2026

    Dr. Jack SHAO is very caring and asks questions to fully understand my situation. Makes my Experience a great one.

    5 out of 5 stars
    Reviewed on 5/11/2026

    Dr. Shao was attentive and explained all in ways I understood.

    5 out of 5 stars
    Reviewed on 5/11/2026

    Dr Shao is a very caring doctor. He takes his time and listens. Also answers all my questions. I have total confidence in Dr Shao.

    5 out of 5 stars
    Reviewed on 5/11/2026

    Dr. Shao is outstanding. He gave me my vision back. He gave me my independence back. He literally gave me my life back. Because of him, I can see the faces of my three grandchildren everyday.

    5 out of 5 stars
    Reviewed on 5/1/2026

    Outstanding service and communication with Dr Shao.

    5 out of 5 stars
    Reviewed on 4/27/2026

    Dr Shao is friendly, knowledgeable and compassionate and very efficient

    5 out of 5 stars
    Reviewed on 4/17/2026

    For me it has been a great pleasure to attend this center an excellent understanding doctor

    5 out of 5 stars
    Reviewed on 4/17/2026

    In addition to being completely competent, Dr. Shao was also honest and sincere with me about the necessity of getting my IOL procedure scheduled and not further delaying. Given the extreme importance of eye surgery on long term well being of the patient I particularly value honesty on the part of the doctor.

    5 out of 5 stars
    Reviewed on 4/17/2026

    I have been well taken care of by my provider explain to me in an easy way which I can understand

    5 out of 5 stars
    Reviewed on 4/17/2026

    Dr. Shao was incredibly informative, professional, and treated his staff with an unusually high level of professionalism and respect. He created an atmosphere that was calming for patients and everyone in the process. We need more like him !

    5 out of 5 stars
    Reviewed on 4/13/2026

    Dr Shao and staff are FANTASTIC!

    5 out of 5 stars
    Reviewed on 4/7/2026

    Dr. Shao is always knowledgeable, kind and considerate. Excellent physician!

    5 out of 5 stars
    Reviewed on 4/7/2026

    Fantastic provider- personable, thorough and knowledgeable

    5 out of 5 stars
    Reviewed on 3/30/2026

    I have always received world class care from Dr. Shao.

    5 out of 5 stars
    Reviewed on 3/30/2026

    I have been seeing Dr Shao for a number of years. Always pleasant and patient with questions.

    5 out of 5 stars
    Reviewed on 3/30/2026

    Dr Shao is an amazing and very caring doctor. He wants the best for you and your quality of life

    5 out of 5 stars
    Reviewed on 3/23/2026

    Courteous and competent staff. The Dr was pleasant and informative.

    5 out of 5 stars
    Reviewed on 3/16/2026

    Dr. Shapiro is outstanding! Very knowledgeable, and caring.

    5 out of 5 stars
    Reviewed on 3/16/2026

    Yes yes yes he Is very kind and considerate and the best Eye Doctor In his Practice always on time never disappointed I Love him continue your great work

    5 out of 5 stars
    Reviewed on 3/10/2026

    Dr Jack Shao is very professional and I''ve had one of the best experiences at Cleveland Clinic under his care.

    5 out of 5 stars
    Reviewed on 2/27/2026

    Dr. Shapiro is an extremely knowledgeable and encouraging physician whom I highly recommend. I feel fortunate to be under his care .

    5 out of 5 stars
    Reviewed on 2/27/2026

    I had a very good experience with the doctor and the girl who did my eye exam

    5 out of 5 stars
    Reviewed on 2/27/2026

    Dr.Shao is an awesome asset to the Cleveland Clinic. His presence is relaxing and personable. I couldn''t ask for a better Optometrist.

    5 out of 5 stars
    Reviewed on 2/27/2026

    All excellent- staff and Dr. Shao were very professional, friendly, and answered all my questions.

    5 out of 5 stars
    Reviewed on 2/27/2026

    Dr. Shao is an excellent physician. I felt that he truly cares about protecting my vision.

    5 out of 5 stars
    Reviewed on 2/27/2026

    Dr Shao is very kind, great listening skills, personable and a delight all around

    5 out of 5 stars
    Reviewed on 2/24/2026

    Dr. Shao is profesional, assertive, and kind. I felt completely confident after my visit. Thank you, Dr. Shao !

    5 out of 5 stars
    Reviewed on 2/24/2026

    He''s my favorite doctor

    5 out of 5 stars
    Reviewed on 2/6/2026

    Dr. Shao Was Great!

    5 out of 5 stars
    Reviewed on 2/6/2026

    Dr. Shao is an excellent, very thorough, patient doctor. He is very caring. He took extra time to address my concerns. I recommend him highly.

    5 out of 5 stars
    Reviewed on 2/6/2026

    Care provider was upbeat and full of positive energy.

    5 out of 5 stars
    Reviewed on 2/6/2026

    Dr. Shao and the entire medical care team work together like a well-oiled machine! Since learning that I would be having cataract surgery, every person (from scheduling to surgery) has been professional, knowledgeable and compassionate. I thank them, all!

    5 out of 5 stars
    Reviewed on 2/3/2026

    Dr Shao was very thorough in his explanation of the cataract surgery and what to expect as far as outcome of the surgery.

    5 out of 5 stars
    Reviewed on 1/27/2026

    Dr Shao is the best

    5 out of 5 stars
    Reviewed on 1/27/2026

    Dr. Shao is very professional.

    5 out of 5 stars
    Reviewed on 1/15/2026

    I have already recommended Dr. Shao to my family and friends.

    5 out of 5 stars
    Reviewed on 1/12/2026

    Dr Shao is so knowledgeable and caring.

    5 out of 5 stars
    Reviewed on 1/7/2026

    DR. SHAO IS HANDS ON, THE VERY BEST AND HAS A VERY GOOD STAFF.

    5 out of 5 stars
    Reviewed on 12/29/2025

    We feel very lucky to have found Dr. Shao. He is the best.

    5 out of 5 stars
    Reviewed on 12/29/2025

    Dr Shao was very personable and answered my questions completely.

    5 out of 5 stars
    Reviewed on 12/29/2025

    Dr is kind, informative and always a smile

    5 out of 5 stars
    Reviewed on 12/29/2025

    Dr. Shao is very good; extremely professional demeanor. Excellent.

    5 out of 5 stars
    Reviewed on 12/29/2025

    I've been exceedingly pleased with Dr. Shao before during and after surgery. He said he might not be able to participate in future follow up visits. This is disappointing but I understand how busy he is.

    5 out of 5 stars
    Reviewed on 12/29/2025

    Dr. Shao explained my issue thoroughly.

    5 out of 5 stars
    Reviewed on 12/22/2025

    I appreciate the kindness, respect ,the doctor personality .I am very pleased.

    5 out of 5 stars
    Reviewed on 12/9/2025

    Dr. Shao is a blessing! I wish I could have given him a rating higher than very good! He is exceptional. He's knowledgeable, thoughtful, friendly, courteousbedside manners as great as his are hard to find! I can't rave enough about the care he has given me! He came very highly recommended, and I can see why!

    5 out of 5 stars
    Reviewed on 12/9/2025

    I would gladly recommend my care team of doctors & associates to others; I received excellent care.

    5 out of 5 stars
    Reviewed on 12/9/2025

    Dr Shao is exceptional. A ++++

    5 out of 5 stars
    Reviewed on 12/9/2025

    Dr Shao is unbelievable! Very kind, professional, walked me himself to imaging

    5 out of 5 stars
    Reviewed on 12/2/2025

    Dr Shao was amazing. The tech was seriously problematic

    5 out of 5 stars
    Reviewed on 12/2/2025

    Excellent doctor, very caring to your individual needs.

    5 out of 5 stars
    Reviewed on 12/2/2025

    Dr. Shao has been excellent in every regard

    5 out of 5 stars
    Reviewed on 11/21/2025

    Dr Shao, his scheduling team and his operating team were very nice, knowledgeable, and helped me to feel very calm before, during, and after both procedures. I will definitely recommend him to anyone that I know who needs to have cateract surgury.

    5 out of 5 stars
    Reviewed on 11/21/2025

    Dr. Shao was very professional and skilled and handled my care with the utmost professionalism and concern.

    5 out of 5 stars
    Reviewed on 11/21/2025

    Dr Shao is one of the best, professional, and caring physicians I have ever had. I am grateful to be his patient and to benefit from his expertise.

    5 out of 5 stars
    Reviewed on 11/18/2025

    Dr. Shao is excellent. I have had the best results with my cataract surgeries and having mono vision is superior than having to wear glasses.

    5 out of 5 stars
    Reviewed on 11/11/2025

    The doctor was very courteous and professional.

    5 out of 5 stars
    Reviewed on 10/29/2025

    Dr Shao was very soft spoken and caring. Definitely recommend.

    5 out of 5 stars
    Reviewed on 10/29/2025

    Great team effort! Already have referred two people to Dr. Shao and his team!

    5 out of 5 stars
    Reviewed on 10/29/2025

    Dr is great

    5 out of 5 stars
    Reviewed on 10/29/2025

    Dr. Shao is an excellent physician

    5 out of 5 stars
    Reviewed on 10/29/2025

    Liked Dr Shao

    5 out of 5 stars
    Reviewed on 10/29/2025

    Dr. Shao super friendly, communicative and compassionate! Absolute best in his field!

    5 out of 5 stars
    Reviewed on 10/24/2025

    Dr Shao is a very caring person and makes the patient feel comfortable with the procedure that he is there for.

    5 out of 5 stars
    Reviewed on 10/21/2025

    Dr Shao is outstanding

    5 out of 5 stars
    Reviewed on 10/21/2025

    Dr. Shao is masterful. He saw me early and gave ample time for the exam and questions. I would recommend him with the highest personal regard.

    5 out of 5 stars
    Reviewed on 10/21/2025

    Dr. Shao explained everything very clearly and succinctly. I felt very comfortable entrusting him with my vision.

    5 out of 5 stars
    Reviewed on 10/21/2025

    Dr Shao is amazing

    5 out of 5 stars
    Reviewed on 10/21/2025

    Dr. Shao's practice feels almost seamless-it is so well-organized in terms of appointments, etc. And everyone is both efficient and friendly. A Plus.

    5 out of 5 stars
    Reviewed on 10/14/2025

    Dr. Shao was recommended by a friend who is a doctor and yes, I would recommend Dr. Shao. I like that he is very professionally dressed for our appointments.

    5 out of 5 stars
    Reviewed on 10/14/2025

    Dr. Shao is a very good communicator.