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Jack Shao

Jack Shao, MD

Comprehensive Ophthalmology

Need help scheduling? Call (216) 444-2020

Highlights

Age Groups Seen

  • Adult

Languages

  • Chinese
  • English

Gender

Male

Locations

  1. Cole Eye Institute, Beachwood
    • phone:
    • fax:
  2. i Building - Cole Eye Institute
    • phone:
    • fax:

Education & Board Certifications

Education

  • Residency: Cleveland Clinic, 2015
  • Internship: Akron City Hospital, 2012
  • Medical Education: Case Western Reserve University School of Medicine, 2011
  • Undergraduate: University of Florida, 2006

Board Certifications

  • Ophthalmology: American Board of Ophthalmology, 2017

Research & Publications

See publications for this provider. (Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Cleveland Clinic physicians and scientists collaborate with industry to advance medical breakthroughs. These partnerships help commercialize discoveries for public benefit while maintaining scientific integrity. To ensure transparency and minimize potential bias, Cleveland Clinic reviews these relationships and publicly discloses when physicians/scientists receive significant compensation for consulting, serve in fiduciary roles, receive royalties, or hold equity interests related to their work. We manage potential conflicts through approval processes, annual reporting, and targeted management plans.

As of 2026-03-20, Dr. Shao has reported no financial relationship with industry that is applicable to this listing.

In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Insurances Accepted

Review a list of accepted insurance plans for our Northeast Ohio locations or learn more about purchasing a contracted managed care plan.

Video

Ratings & Reviews

4.9 out of 5

570 ratings, 116 reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Explains
Courtesy Respect & Concern
Patient Rating of Doctor
Search reviews
    5 out of 5 stars
    Reviewed on 4/13/2026

    Dr Shao and staff are FANTASTIC!

    5 out of 5 stars
    Reviewed on 4/7/2026

    Fantastic provider- personable, thorough and knowledgeable

    5 out of 5 stars
    Reviewed on 4/7/2026

    Dr. Shao is always knowledgeable, kind and considerate. Excellent physician!

    5 out of 5 stars
    Reviewed on 3/30/2026

    I have always received world class care from Dr. Shao.

    5 out of 5 stars
    Reviewed on 3/30/2026

    Dr Shao is an amazing and very caring doctor. He wants the best for you and your quality of life

    5 out of 5 stars
    Reviewed on 3/30/2026

    I have been seeing Dr Shao for a number of years. Always pleasant and patient with questions.

    5 out of 5 stars
    Reviewed on 3/23/2026

    Courteous and competent staff. The Dr was pleasant and informative.

    5 out of 5 stars
    Reviewed on 3/16/2026

    Dr. Shapiro is outstanding! Very knowledgeable, and caring.

    5 out of 5 stars
    Reviewed on 3/16/2026

    Yes yes yes he Is very kind and considerate and the best Eye Doctor In his Practice always on time never disappointed I Love him continue your great work

    5 out of 5 stars
    Reviewed on 3/10/2026

    Dr Jack Shao is very professional and I''ve had one of the best experiences at Cleveland Clinic under his care.

    5 out of 5 stars
    Reviewed on 2/27/2026

    I had a very good experience with the doctor and the girl who did my eye exam

    5 out of 5 stars
    Reviewed on 2/27/2026

    All excellent- staff and Dr. Shao were very professional, friendly, and answered all my questions.

    5 out of 5 stars
    Reviewed on 2/27/2026

    Dr. Shapiro is an extremely knowledgeable and encouraging physician whom I highly recommend. I feel fortunate to be under his care .

    5 out of 5 stars
    Reviewed on 2/27/2026

    Dr.Shao is an awesome asset to the Cleveland Clinic. His presence is relaxing and personable. I couldn''t ask for a better Optometrist.

    5 out of 5 stars
    Reviewed on 2/27/2026

    Dr Shao is very kind, great listening skills, personable and a delight all around

    5 out of 5 stars
    Reviewed on 2/27/2026

    Dr. Shao is an excellent physician. I felt that he truly cares about protecting my vision.

    5 out of 5 stars
    Reviewed on 2/24/2026

    Dr. Shao is profesional, assertive, and kind. I felt completely confident after my visit. Thank you, Dr. Shao !

    5 out of 5 stars
    Reviewed on 2/24/2026

    He''s my favorite doctor

    5 out of 5 stars
    Reviewed on 2/6/2026

    Dr. Shao is an excellent, very thorough, patient doctor. He is very caring. He took extra time to address my concerns. I recommend him highly.

    5 out of 5 stars
    Reviewed on 2/6/2026

    Dr. Shao and the entire medical care team work together like a well-oiled machine! Since learning that I would be having cataract surgery, every person (from scheduling to surgery) has been professional, knowledgeable and compassionate. I thank them, all!

    5 out of 5 stars
    Reviewed on 2/6/2026

    Care provider was upbeat and full of positive energy.

    5 out of 5 stars
    Reviewed on 2/6/2026

    Dr. Shao Was Great!

    5 out of 5 stars
    Reviewed on 2/3/2026

    Dr Shao was very thorough in his explanation of the cataract surgery and what to expect as far as outcome of the surgery.

    5 out of 5 stars
    Reviewed on 1/27/2026

    Dr. Shao is very professional.

    5 out of 5 stars
    Reviewed on 1/27/2026

    Dr Shao is the best

    5 out of 5 stars
    Reviewed on 1/15/2026

    I have already recommended Dr. Shao to my family and friends.

    5 out of 5 stars
    Reviewed on 1/12/2026

    Dr Shao is so knowledgeable and caring.

    5 out of 5 stars
    Reviewed on 1/7/2026

    DR. SHAO IS HANDS ON, THE VERY BEST AND HAS A VERY GOOD STAFF.

    5 out of 5 stars
    Reviewed on 12/29/2025

    Dr is kind, informative and always a smile

    5 out of 5 stars
    Reviewed on 12/29/2025

    Dr. Shao is very good; extremely professional demeanor. Excellent.

    5 out of 5 stars
    Reviewed on 12/29/2025

    Dr Shao was very personable and answered my questions completely.

    5 out of 5 stars
    Reviewed on 12/29/2025

    I've been exceedingly pleased with Dr. Shao before during and after surgery. He said he might not be able to participate in future follow up visits. This is disappointing but I understand how busy he is.

    5 out of 5 stars
    Reviewed on 12/29/2025

    We feel very lucky to have found Dr. Shao. He is the best.

    5 out of 5 stars
    Reviewed on 12/29/2025

    Dr. Shao explained my issue thoroughly.

    5 out of 5 stars
    Reviewed on 12/22/2025

    I appreciate the kindness, respect ,the doctor personality .I am very pleased.

    5 out of 5 stars
    Reviewed on 12/9/2025

    Dr. Shao is a blessing! I wish I could have given him a rating higher than very good! He is exceptional. He's knowledgeable, thoughtful, friendly, courteousbedside manners as great as his are hard to find! I can't rave enough about the care he has given me! He came very highly recommended, and I can see why!

    5 out of 5 stars
    Reviewed on 12/9/2025

    Dr Shao is exceptional. A ++++

    5 out of 5 stars
    Reviewed on 12/9/2025

    Dr Shao is unbelievable! Very kind, professional, walked me himself to imaging

    5 out of 5 stars
    Reviewed on 12/9/2025

    I would gladly recommend my care team of doctors & associates to others; I received excellent care.

    5 out of 5 stars
    Reviewed on 12/2/2025

    Dr. Shao has been excellent in every regard

    5 out of 5 stars
    Reviewed on 12/2/2025

    Dr Shao was amazing. The tech was seriously problematic

    5 out of 5 stars
    Reviewed on 12/2/2025

    Excellent doctor, very caring to your individual needs.

    5 out of 5 stars
    Reviewed on 11/21/2025

    Dr. Shao was very professional and skilled and handled my care with the utmost professionalism and concern.

    5 out of 5 stars
    Reviewed on 11/21/2025

    Dr Shao is one of the best, professional, and caring physicians I have ever had. I am grateful to be his patient and to benefit from his expertise.

    5 out of 5 stars
    Reviewed on 11/21/2025

    Dr Shao, his scheduling team and his operating team were very nice, knowledgeable, and helped me to feel very calm before, during, and after both procedures. I will definitely recommend him to anyone that I know who needs to have cateract surgury.

    5 out of 5 stars
    Reviewed on 11/18/2025

    Dr. Shao is excellent. I have had the best results with my cataract surgeries and having mono vision is superior than having to wear glasses.

    5 out of 5 stars
    Reviewed on 11/11/2025

    The doctor was very courteous and professional.

    5 out of 5 stars
    Reviewed on 10/29/2025

    Dr is great

    5 out of 5 stars
    Reviewed on 10/29/2025

    Dr. Shao is an excellent physician

    5 out of 5 stars
    Reviewed on 10/29/2025

    Dr Shao was very soft spoken and caring. Definitely recommend.

    5 out of 5 stars
    Reviewed on 10/29/2025

    Liked Dr Shao

    5 out of 5 stars
    Reviewed on 10/29/2025

    Great team effort! Already have referred two people to Dr. Shao and his team!

    5 out of 5 stars
    Reviewed on 10/29/2025

    Dr. Shao super friendly, communicative and compassionate! Absolute best in his field!

    5 out of 5 stars
    Reviewed on 10/24/2025

    Dr Shao is a very caring person and makes the patient feel comfortable with the procedure that he is there for.

    5 out of 5 stars
    Reviewed on 10/21/2025

    Dr. Shao's practice feels almost seamless-it is so well-organized in terms of appointments, etc. And everyone is both efficient and friendly. A Plus.

    5 out of 5 stars
    Reviewed on 10/21/2025

    Dr Shao is outstanding

    5 out of 5 stars
    Reviewed on 10/21/2025

    Dr. Shao explained everything very clearly and succinctly. I felt very comfortable entrusting him with my vision.

    5 out of 5 stars
    Reviewed on 10/21/2025

    Dr Shao is amazing

    5 out of 5 stars
    Reviewed on 10/21/2025

    Dr. Shao is masterful. He saw me early and gave ample time for the exam and questions. I would recommend him with the highest personal regard.

    5 out of 5 stars
    Reviewed on 10/14/2025

    Dr. Shao is a very good communicator.

    5 out of 5 stars
    Reviewed on 10/14/2025

    Dr. Shao was recommended by a friend who is a doctor and yes, I would recommend Dr. Shao. I like that he is very professionally dressed for our appointments.

    5 out of 5 stars
    Reviewed on 9/23/2025

    Dr shao is outstanding

    5 out of 5 stars
    Reviewed on 9/23/2025

    Dr. Shao is a superb physician . He makes my husband and myself feel very secure about our eyes.

    5 out of 5 stars
    Reviewed on 9/23/2025

    Dr. Shao is a highly skilled physician. I would have absolutely no issue referring him to others.

    5 out of 5 stars
    Reviewed on 9/23/2025

    One of the best doctors I've ever seen

    5 out of 5 stars
    Reviewed on 9/16/2025

    Impressed with only waiting 5 minutes to be called. Cole eye more efficient than ever experienced. Dr. Shao very likable and effective.

    5 out of 5 stars
    Reviewed on 9/16/2025

    Dr. Shao is an outstanding surgeon who removed my cataracts, implanted lenses and gave me back my ability to see all the vibrant colors I had been missing. He is skilled, knowledgeable, and personable. I am fortunate to have him as my doctor.

    5 out of 5 stars
    Reviewed on 9/10/2025

    Dr. Shao is in a class by himself. Extremely respected by colleagues as well as patients. I owe my eyesight to him.

    5 out of 5 stars
    Reviewed on 9/10/2025

    Dr. Shao is exceptional.

    5 out of 5 stars
    Reviewed on 9/10/2025

    Dr. Shao is excellent; thorough, kind, and cares for my eye health, now and in the future.

    5 out of 5 stars
    Reviewed on 8/28/2025

    I have seen the doctor care for another patient and J was pleased with his demeanor and experience in providing care for individuals with eye problems,

    5 out of 5 stars
    Reviewed on 8/25/2025

    It took months to get this appointment. Once I saw the doctor the visit was very good

    5 out of 5 stars
    Reviewed on 8/19/2025

    Dr Shao was well beyond amazing so personable I wish I could work with him but as a patient I can't speak enough about him my mom loved him both times she met him keep up the spirit you have

    5 out of 5 stars
    Reviewed on 8/19/2025

    Love that dr shao called me back personally

    5 out of 5 stars
    Reviewed on 8/19/2025

    I have been recommending him to family.

    5 out of 5 stars
    Reviewed on 8/19/2025

    I only saw Dr. Shao during my visit which was absolutely fine.

    5 out of 5 stars
    Reviewed on 8/12/2025

    Long wait before seeing dr and schedule for surgery

    5 out of 5 stars
    Reviewed on 8/12/2025

    Dr Shao is wonderful already recomended

    5 out of 5 stars
    Reviewed on 8/12/2025

    Excellent doctor. Trusted his judgment.

    5 out of 5 stars
    Reviewed on 8/5/2025

    Dr Shao was very throughout. Always give updates and future care.

    5 out of 5 stars
    Reviewed on 8/5/2025

    Dr Shao is great

    5 out of 5 stars
    Reviewed on 8/5/2025

    I cannot say enough good things about Dr. Shao and the entire team. Their efficiency was amazing. Precision, amazing. Everything, amazing!

    5 out of 5 stars
    Reviewed on 7/15/2025

    I would definitely recommend the doctor to anyone that needed eye surgery.

    5 out of 5 stars
    Reviewed on 7/15/2025

    Dr Shao is the best Doctor I have. He saved my vision. I will always recommend Dr Shao

    5 out of 5 stars
    Reviewed on 7/15/2025

    Dr. Shao is amazing. He explains things clearly in language that is easy to understand. You really can feel how much he cares.

    5 out of 5 stars
    Reviewed on 7/15/2025

    Dr. Shao is extremely caring and an excellent provider.

    5 out of 5 stars
    Reviewed on 7/8/2025

    Dr Shao is amazing. His medical talent is also exceeded by his warmth, charm, and compassion. He is one of the best doctors I've ever had.

    5 out of 5 stars
    Reviewed on 7/8/2025

    Always, Smooth sailing in all areas! Dr. Schao and His resident, Dr. Christopher? ? Work together like a well-tuned machine. Personable and Professional!

    5 out of 5 stars
    Reviewed on 7/8/2025

    Dr. Shao excels in every area.

    5 out of 5 stars
    Reviewed on 6/26/2025

    Dr. Shao basically indicated that he is doing more surgeries now and that I would most likely be referred to someone else in the future, since I have no issues.

    5 out of 5 stars
    Reviewed on 6/26/2025

    I love Dr Shao, he is very personable and professional. He always asks if it is ok if one of his assisting students sits in on my visit. He is very thorough and explains any of my concerns in detail.

    5 out of 5 stars
    Reviewed on 6/26/2025

    I feel I hit the jackpot with this doctor. He is the best I could hope for.

    5 out of 5 stars
    Reviewed on 6/26/2025

    Dr shao is very caring and efficient

    5 out of 5 stars
    Reviewed on 6/24/2025

    I am very Satisfied. Doctor answered all my concerns and questions.

    5 out of 5 stars
    Reviewed on 6/24/2025

    The doctor is the very best.

    5 out of 5 stars
    Reviewed on 6/13/2025

    I have already recommended Dr. Shao to others. I wish he could be cloned throughout the entire meducal system. Outstanding care provider.

    5 out of 5 stars
    Reviewed on 6/13/2025

    All services at Clinic are top notch. Dr Shao is the absolute best surgeon for this service.

    5 out of 5 stars
    Reviewed on 6/13/2025

    Dr. Shao could train others on patient engagement. In addition, Dr. Erwin, the nurse assistants abd other team members are professional, efficient, and provides a sense of confidence. Dr. Shao raises the bar on patient care and concern.

    5 out of 5 stars
    Reviewed on 6/9/2025

    Dr. Shao is outstanding!!!

    5 out of 5 stars
    Reviewed on 6/9/2025

    I have recommended Dr Shao

    5 out of 5 stars
    Reviewed on 6/9/2025

    Dr shao answered all my ????s

    5 out of 5 stars
    Reviewed on 5/29/2025

    Dr Shao is the best!!!

    5 out of 5 stars
    Reviewed on 5/27/2025

    I would really recommend the doctor to relatives and friends who need eye care.

    5 out of 5 stars
    Reviewed on 5/27/2025

    I recommend Dr. Shao to everyone I know

    5 out of 5 stars
    Reviewed on 5/27/2025

    I couldn't believe how friendly, attentive, courteous and respectful my doctor treated me. I will recommend him to everyone!

    5 out of 5 stars
    Reviewed on 5/27/2025

    The doctor is an excellent doctor.

    5 out of 5 stars
    Reviewed on 5/20/2025

    Excellent provider

    5 out of 5 stars
    Reviewed on 5/20/2025

    Dr. Shao is absolutely the best. His approach and concern are second to none. He takes the time to talk with you, listen to you and respect you is phenomenal.I highly recommend Dr.Shao to anyone.

    5 out of 5 stars
    Reviewed on 5/13/2025

    What a doctor! Wonderful staff! When it's time for my surgery I will be in excellent hands w this physician!!!

    5 out of 5 stars
    Reviewed on 5/6/2025

    Very good at communicating. Dr. Jack Shao is amazing. I have complete confidence in him. I thank God for leading me to his professional career.

    5 out of 5 stars
    Reviewed on 5/6/2025

    Dr. Shao and his team performed at a superior level from my perspective as a very informed patient.

    5 out of 5 stars
    Reviewed on 5/6/2025

    I had a condition requiring treatment and Dr Shao performed it promptly.

    5 out of 5 stars
    Reviewed on 5/6/2025

    Dr. Jack Shao and his staff were the best

    5 out of 5 stars
    Reviewed on 5/6/2025

    Dr Shao worked to fit me into his schedule.

    5 out of 5 stars
    Reviewed on 5/6/2025

    Dr J Shao is uncommonly kind, thorough, knowledgeable and caring. I highly recommend him.

    5 out of 5 stars
    Reviewed on 4/29/2025

    I can't tell you how much I admire this Dr. Shao. He is one of the most kindest and empathetic doctors I have ever met! I know I am in exellent hands!