Highlights
Age Groups Seen
- Adult
Languages
- English
Gender
FemaleLocations
- Medical Outpatient Center, Lakewood
- 16215 Madison Avenue, Lakewood, OH 44107
- Get Directions
- Amherst Family Health Center
- 5172 Leavitt Road, Lorain, OH 44053
- Get Directions
Education & Board Certifications
Education
- Graduate School: Chamberlain College of Nursing, 2021
- Undergraduate: Cleveland State University, 2012
- Undergraduate: Ohio University, 2009
Board Certifications
- Family Nurse Practitioner: American Academy of Nurse Practitioners Certification Board, 2021
Research & Publications
See publications for this provider. (Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)
Industry Relationships
Cleveland Clinic physicians and scientists collaborate with industry to advance medical breakthroughs. These partnerships help commercialize discoveries for public benefit while maintaining scientific integrity. To ensure transparency and minimize potential bias, Cleveland Clinic reviews these relationships and publicly discloses when physicians/scientists receive significant compensation for consulting, serve in fiduciary roles, receive royalties, or hold equity interests related to their work. We manage potential conflicts through approval processes, annual reporting, and targeted management plans.
As of 2025-10-21, Dr. Mercado has reported no financial relationship with industry that is applicable to this listing.
In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.
Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.
* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.
Insurances Accepted
Ratings & Reviews
4.9 out of 5
55 ratings, 7 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/24/2026
I always recommend Jill Mercado. She is able to let me decide about my care. She has taught me how to take my medications. Jill works well with my other caregivers like Jennifer (kidneys) which helps alot
- 5 out of 5 starsReviewed on 1/29/2026
Dr Mercado is always so kind and helpful to me when I need to talk about my health issues such a kind and professional Dr I wouldn't go anywhere else
- 5 out of 5 starsReviewed on 1/26/2026
Jill is a good example of an excellent provider. Very professional and at the same time you know she has your best interests all time.
- 5 out of 5 starsReviewed on 1/14/2026
Jill is amazing and caring. She listens and takes the time that I need to understand what is going on. I believe that she is a necessary part of my care. She fills in all of the gaps!
- 5 out of 5 starsReviewed on 12/22/2025
Awesome awesome Doctor listened it to me. Explained to me everything Answered all my questions one of the best doctors I Cleveland Clinic
- 5 out of 5 starsReviewed on 11/13/2025
Jill is very knowledgeable and very caring. She makes me feel very comfortable and I recommend her and the chronic care clinic to everyone I know. I have learned so much and I know that Jill has helped make me live my life more healthily.
- 5 out of 5 starsReviewed on 5/13/2025
She answered all of my questions throughly and explained each item clearly